EBMUD: Moldy Water Problem
Video of Channel 2 Story on 5/24/10 - Rob Roth Reporting
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Answers from EBMUD Representative Debra Skeaton
You asked several good questions. I will respond to them in the 
  order that they appear in your letter. 
  
  ALGAE BLOOM
  I can appreciate your skepticism regarding the reported algae bloom in San Pablo 
  Reservoir. Although algae can grow in San Pablo Reservoir or any other body 
  of water at any time, an algae bloom represents a rapid growth or large concentration 
  of algae. These blooms occur whenever ideal conditions exist to support them. 
  There have been a few warm days in the East Bay within the past month; and the 
  seasonal rainfall produced runoff with the right nutrients. These conditions 
  supported aggressive growth of blue-green algae, a species known to cause taste/odor 
  problems. Since San Pablo Reservoir is open to the public, you are welcome to 
  visit so that you can verify this years occurrence. A similar bloom occurred 
  in June 2009. 
  
  COMMUNITIES THAT RECEIVE WATER FROM SOBRANTE WATER TREATMENT PLANT
  When it is in service, Sobrante WTP takes water from San Pablo Reservoir and 
  supplies Crockett, Rodeo, Hercules, Pinole, El Sobrante, and portions of Richmond 
  and San Pablo. This is why only certain communities are affected by the change 
  in water quality. The Sobrante plant is used during high demand periods - usually 
  in Summer. It was also the water supplier for a larger region when we seismically 
  upgraded the Claremont tunnel several years ago.
  
  CHEMICALS AND PROCESSES USED TO CORRECT THE TASTE AND ODOR PROBLEM
  EBMUD took two steps to correct the taste/odor problem:
  
  EBMUD is using ozone, a form of oxygen, to correct the taste and odor issues 
  that customers are experiencing. The ozone system was online and in operation 
  when Sobrante went into service on Thursday, 5/20/10. When we became aware of 
  a taste and odor issue, plant operators increased the ozone dosage. 
  We also changed the intake elevation in San Pablo Reservoir. In other words 
  we started taking deeper water to move away form the influence of the algae 
  blooms on the surface. 
  
  These two changes had a positive effect on water quality at the water treatment 
  plant. Depending on consumption, customers could expect to notice a difference 
  within the next few days as the improved water reaches different portions of 
  our distribution system.
  
  WHY DID EBMUD SWITCH FROM SNOWMELT? 
  EBMUD places Sobrante in service every Spring to supply customers from San Pablo 
  Reservoir during the high-demand spring and summer months. Normally it is removed 
  from service in the fall because the Orinda Treatment Plant is large enough 
  to handle winter use. This year we placed Sobrante in service later in the season 
  since customer demand was low. Unfortunately, it happened to coincide with a 
  bloom
  
  The San Pablo Reservoir is used to store water that comes from the Sierra as 
  well as local runoff. 
  
  Although I wanted to ensure that I responded to your questions, we have taken 
  the Sobrante Treatment Plant out of service until we can resolve the problem. 
  We can do this because the weather has reduced demand. 
  ______________________________________________
  At 12:18 PM 5/24/2010, you wrote:
As discussed, EBMUD increased the ozone dosage at the water treatment
  plant in response to the calls we received from customers. In addition,
  we changed the intake point on the tower in San Pablo Reservoir so that
  water comes in from a different elevation. Based on taste and odor
  tests today at the plant, these changes resulted in improved taste and
  odor in the water that you will receive. You should notice these
  changes during the current week, depending on the time it takes that
  water to reach your area. Please call or write if you require further
  assistance.
  Debra Skeaton
  Water Distribution Supervisor
  East Bay Municipal Utility District
  P. O. Box 24055
  Oakland, CA 94623
  (510) 287-1071 Office
  (510) 715-9049 Cellular
  (510) 287-1155 Fax
  dskeaton@ebmud.com